I love my stayed l, love the room, the service was great Ferni and Roger at the pool and beach were very helpful and make us feel welcomed at all the time their service is great. Pool and food it’s great.
Sheila
juli 2024
Great place, awesome restaurants and staff was amazing. Maria our concierge was so attentive the whole time. we Love Gaucho the steak house and Bernardo, is the best! La Boheme is an awesome restaurant as well. We had the “Swin up Pool” room, on building One. Beautiful room.
Beta
februari 2024
The customer service was outstanding!!! Luz at the restaurant was awesome her service as our waitress was the best that I’ve ever had!!!!!
Lanesha
juni 2024
We loved the Junior Swim Out room! it was amazing and worth the money. The spa is amazing we went a couple times. All the restaurants were great!
Laura
juni 2023
The entire facility was luxury through and through. Experience offered by our butlers, Hector and Miguel was hands down the epitome of 5 Star. The two constantly went above and beyond to surprise us at every turn. The little things to big things made us feel extremely special and will be returning year over year to have them as part of our vacation experience! There is no other experience like what they provided. The two truly show the care they have for each one of our group and anyone at the resort should pay attention to the level of pride each showed in making the trip memorable. True assets to the resort! Chef Manuel was outstanding and provided a dining experience that delighted each and every night. We enjoyed his passion expressed in his dishes and conversation was a pleasure. He made the dining experience 5 Star and something worth coming back for. Manuel our poolside server was perfect. He was always on the ball with refreshing our drinks and even anticipating our orders for lunch to the point it was delivered without asking. We enjoyed the ability to stay in our pools and receive quality service through each day! We are truly grateful for the service and friendships the resort provided us the privilege to experience. We will be returning again next year for the third year in a row to not only enjoy the resort, but most importantly see our premier friends, Hector, Miguel, Chef Manuel, and Manuel at the poolside! Please make sure they each know our gratitude for the level of service provided. Take care of each one of them as your staff as they deserve every ounce of recognition for delighted your guests to a standard above 5 Star!
Lorne
november 2023
Amazing amazing! Dreamy location! Everything was perfect! I will definitely be back!
Mary
september 2024
This resort is perfect for couples. We went as a friend group and still had a wonderful time but it is very romantic. The staff upgraded us to two suites which were excellent for hanging out together. Although you will have access to all the other connected resorts, we mostly stayed at the adults only side. There was more than enough to keep us entertained for a few days. The food was excellent; the portions were small but that made it easier to order a variety. Multiple waiters recognized that our group wanted to try everything and frequently brought a customized sampler platter. One person is vegetarian and we were able to find plenty of options.
Kathrine
september 2024
The hotel service and staff were exceptional. From check-in to departure, the team was friendly, attentive, and always willing to go the extra mile to ensure a comfortable stay. Butler Service and Housekeeping kept the rooms spotless, the restaurant staff provided excellent dining experiences. The resort itself was well maintained, offering a luxurious and relaxing atmosphere with beautiful beachfront views.
Jason
mars 2025
I loved the staff the most. From the time we arrived we were greeted by the friendliest staff I have ever seen at a resort. They show pride in what they do. It's a different spirit than a person just coming into work. The hotel was beautiful in itself . I sometimes felt under dressed . When I return here I'll have to bring a nice dress shirt and slacks for my date night with the wife. The room service was excellent. I tipped of course because the service was so excellent.
Mr
mars 2025
Such an incredible place, we stayed for our honeymoon and everything was catered for. We loved every minute of our stay! Everything was perfect!
Rljones93
november 2023